Delivery & Collection from store

Ruby La La will deliver via the postal service to all UK mainland addresses within 3-5 working days, although this can often be faster.  You also have the option of collecting your order in store from our boutique based in Farnham Surrey, if this is more convenient and will not incur a delivery charge. 


Delivery Charges

Standard Delivery Charges

- All orders under the value of £75.00 - Standard UK signed for delivery usually 3-5 working days - £3.95

- All orders over the value of £75.00 - Standard UK signed for delivery usually 3-5 working days - £ free of charge.

- For deliveries outside of the UK, please contact us for a delivery price quotation.

 - 'Pickup In Store' from the Ruby La La Boutique, 6 Town Hall Buildings, The Borough, Farnham, Surrey, GU9 7ND - Free of charge.

When selecting the 'Pickup In Store' option, you will receive an email advising you when your order is available for collection.  Please bring the notification email, together with personal identification to the boutique to collect your goods.  Please also ensure that you have received the collection notification email prior to visiting the boutique to collect your goods and this way we can have your goods ready and waiting for your collection.

Important - Your Shopping Cart:

When you have selected items and they appear in your shopping cart, the system initially will not show a delivery charge.  In order to determine the delivery charge you need to either:

  • Click on the Shipping:         Add Info. The system will then ask you if you want to collect the goods from store or to have them delivered.


  • Proceed to Checkout and the system will ask you for address details and whether you want to collect the goods from store or for them to be delivered.

Following this step the system will display the 'Shipping' charge.


The VAT charge shown is already included within the Ruby La La pricing and this is displayed for information only.